Be warned that the staff at Bordeaux airport Rhodium desk, return are hard sell and very officious

Manque d'indication pour repérer le comptoir ACE, c'était chez Goldcar en fait.

Pratique et rapide pour réserver et comparer

Don’t know as couldn’t get one unless I paid 5 times the on-line price

The car was amazing. The staff at the car park were really friendly and helpful too. But the staff at the desk were not so friendly and also a bit of a mess - a long queue formed and we waited almost an hour even though we arrived with just 2 groups in front of us. Also, I would recommend taking photos of the car beforehand. There was a scratch that was not caused by us but had not been recorded. The blame would have been put on us had I not taken a photo that showed it was there before we left.

Everything was so easy and quick! And the auto rebook was really good.

The insurance options and fuel refill terms were complex. When I booked I didn't realise a diesel rental car has a tax in France

Terrible organisation. Looks cheap on the face of it but then they bully you into taking additional cover when you arrive. Had already paid for extra insurance on time of booking and was told this wasn't sufficient and was useless and was then charged an additional 176 euros on top of the £80 i'd already paid in additional cover. Would never use this company again.