YOU ARE NOT SMARTER THAN THOUSANDS OTHERS TELING YOU TO RUN AWY FROM THIS COMPANY. JUST LISTEN TO US

I was at the Right Car counter, and I signed the contract. And soon after the representative took it back and tore it saying he was cancelling the reservation. I was asked to show my insurance which I did and he claimed the liability was not enough. I have attached a copy of my insurance and as you can see it has 100/300/100 limit, so I was trying to find out where is my insurance lacking the coverage and asking for an explanation. At no point did I ever refuse their insurance. And in fact even agreed to purchase it. The representative just decided to cancel the reservation with no value reason and ask me to leave. I had prepaid the entire amount of reservation and was told I would get no refund. I see no fault of mine in this and the least I deserve is my money back. Not to mention this caused me a lot of inconvenience, wasted my time, and I had to end up looking for another car rental which costs me a lot money. I had never ever experienced such terrible car rental experience in my life before.

I never took the car, and the reps were of no help. I was told to stop wasting their time.

They were giving me a car with bad tires, cuts in 3 of them , unsafe, low profile tires and rims...the rims were all scratched up due to the low profile tires. Should not be renting cars with low profile tires. Manager said he could not give me a different class of car , even though i would have taken smaller. Had to wait over an hour for a Hyundai Sonata lucky that it came back. This was the only car on the lot like this...all others were fine. be very careful on the 300,000 liability of your own insurance you must have to avoid high charges.

none...great

The windshield wipers were non functional. I was in a rainstorm driving blind. When I called to complain, Right Cars hung up on me and the lady was very rude.

We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.