They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

Please train your staff on customer service 101. I was told since I got a good price, I shouldn’t expect good customer service. This was told to me by a staff member.

Terrible service, very disrespectful. not pleasant one bit, customer walked out and cancelled booking because of bad reviews on Right Cars. I agree, will not rent there anymore, rather pay higher price, with people who are respectful.

False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.

It would’ve been helpful to know that the place was closed on sat! The day I’m supposed to return the car! Had no idea what to do with car, keys etc. and had to Uber to the airport!!