It was okay. They secretly added insurance without any explanation or agreement, and I only found out when they charged me after returning the car. Fortunately, QEEQ's customer service communicated promptly, and when the rental company refused to refund, QEEQ refunded the amount to me.

Both the vehicle and the service are good. However, they did not accept QEEQ's insurance and required me to purchase additional insurance at the store. QEEQ has accepted the complaint and responded quickly.

Car was dirty on the inside. Not cleaned, dirty windscreen, dash dirty. Only i was at the counter to pick up the car and they still took over 30min to find a suitable car for me.

Good service

Good system

I did have some problem as I was still charged with additional 2 child care seats ( although I only used 1) despite going to the counter and rectify it before I drove off. I saw the counter lady made the correction in the system.The receipt was finalised a few days later and by then I noticed it was still on it. That was my only problem. Other than that everything was good.

Good value and very convenient.