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Live chat Email us Service Code: 3998876189
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Search for East Coast Car Rentals Car Rentals in Melbourne

Easy and convenient

Reviewed: Sat, Jul 27, 2019
About East Coast Car Rentals: 10.0 /10
It was a breeze at the counter. It was also nice of them to hold on to the car since we were a couple of hours late in picking it up. They offered to move the booking time to the time of our pick up so that we can return it at the same time the next day which was really nice. The condition of the car was good, fuel was full, booster seat was installed when we asked for their help. Overall, really appreciate the great service and experience of renting the car.
About QEEQ: 10.0 /10
Worked well in comparing rental prices and booking in behalf.
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Medium SUV | Mitsubishi Outlander or similar

Relevant Reviews on East Coast Car Rentals Melbourne Car Hire

Meroy Longman

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Reviewed: Tue, Oct 13, 2015
About East Coast Car Rentals: 4.0 /10
The biggest advantage of East Coast is the low price, but the condition of the car is average. The car always veers to the right, maybe due to alignment issues or insufficient tire pressure (I have 5 years of driving experience). The store and the pickup point are on opposite sides of the street, in a parking lot on the 10th floor of another building. The door to the parking lot is hard to find, it's best to ask a local for directions, it took me at least 30 minutes. When returning the car, there was a mistake due to the staff (incorrect initial mileage record), so we had to go back to the store to correct it! The pickup point was staffed by some Indian guys, no office, and the car I got was dirty, the exterior was very dirty (uncommon in countries with good air quality). Small companies save money, so their service can't be expected to be good.

Barlow Pigou

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Reviewed: Sun, Apr 10, 2016
About East Coast Car Rentals: 6.0 /10
The service was very attentive. I only waited about five minutes when signing the paperwork. The staff noticed I was Chinese, so they adjusted their Australian accent and speaking speed. They spoke very standard English, which made me very satisfied. The processing was smooth. When I went to the nearby parking lot to pick up the car, the staff there were Indian. Their service attitude was decent, around 70 out of 100, but they managed to maintain basic etiquette and service procedures. Just don't expect too much for a smoother service. Also, I have to complain about the parking lot for returning the car. When picking up the car it was on the 7th floor, and for the return, you had to drive to the 10th floor. The tricky part is the entrance on the 2nd floor; it's extremely narrow. I rented a Camry, and the width at the entrance was just barely 10 cm wider than the car itself, plus the entrance is at a turn in the middle level. I had nearly 10 years of driving experience in Beijing, so I consider myself quite experienced, but it still took me around 5 minutes to get through that entrance. The situation was worsened by two parked cars near the entrance that day. Just to emphasize, be very careful at this point! I saw a Chinese couple who got scratched at that entrance; they were discussing the issue with the Indian staff. So, really, be cautious!
About QEEQ: 10.0 /10

K.Tran

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Sun, Oct 6, 2019
About East Coast Car Rentals: 10.0 /10
Highly recommended.
About QEEQ: 10.0 /10
Easy process and reasonable price

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Sat, Aug 24, 2019
“Great vehicle at a great rate”
About East Coast Car Rentals: 9.7 /10
Really good service on pick up.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Jan 22, 2019
About East Coast Car Rentals: 6.0 /10
Car was in very poor condition. Damage from the front bumper to the rear bumper. Windows were quite dirty in the car causing sight issues when the sun was out.
About QEEQ: 8.0 /10

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