This rental company is excellent, easy to locate, with great service. The return process is quick; the car is inspected and the deposit refunded immediately. Their operating hours are long, from 6:00 AM to 9:00 PM, which is approximately 3 hours longer than other nearby rental companies. The shuttle bus service is very prompt, almost no waiting required.

The staff were very friendly, patient, and enthusiastically recommended tourist attractions at the destination! They also helped us extend the return time.

Bit slow getting car but accepted because of staff member being trained

The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.

All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .