“Great car and supportive car hire experience for a woman travelling alone”
About East Coast Car Rentals:10.0/10
Really easy to use. Great cars. Fabulous service from staff… they supported me when my car was crashed into while parked in a car park overnight. It needed to be towed so East Coast sent me a brand new car!
The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.
The car was good and the service was excellent. The only downside is that it is not located within Brisbane Airport; you need to take a taxi there, but it’s not far.
All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .
About QEEQ:8.0/10
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Customer Service
Vehicle did the job well and East Coast Rentals are extremely good to deal with - highly recommend
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