Very Good!

Excellent service

The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.

The car was in great condition and the service was good. Self-service return was very convenient. Picked up the car from Brisbane Airport, but the pickup location was not within the airport. There was a free shuttle bus, but the order didn’t specify the shuttle bus location. It took some effort to figure it out; hopefully, this will be marked in the future.

Great space in the car. Very friendly staff. Very efficient service. The whole experience could not have been better.

Great service. I had one query which was answered very efficiently.

All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .