There was no extra selling during pick-up, and the deposit was released within one day after returning the car. So far, no additional charges have been received.

Overall it was fine, with a bit of an Italian feel. The car provided had at least ten scratches, but the dealer had pointed out the damaged spots beforehand. Overall experience was okay.

Italian roads are very narrow, so we booked a small car. However, when we went to pick up the car at the scheduled time, the rental company didn't have the model we reserved and we ended up with a larger car. Although it was more comfortable to ride in, it was harder to drive and fuel costs were higher. The front desk staff was quite helpful despite limited English skills and even tried to sell us insurance, which we declined after clarifying the details. Be mindful when picking up your car.

Good service, easy to find the drop-off location

When dropping off the car they immediately found some almost invisible very small dent which is invisible to the untrained eye. It wass dent (not a scratch) of maybe 0,5mm over 5cm. For sure it must have been on the car when I picked it up. Anyway I had to pay 295 EUR for damages while I never had any damage caused myself.