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Search for EZU Car Rentals in Melbourne
Reviewed: Mon, Jul 22, 2019
About EZU: 8.0 /10
I spent time to search for the shuttle for pickup for 30 mins. I called them few times. After maybe 10th trials, they were able to pick up my call. the shuttle van was white in color without any EZU logo. That made me difficult to trace them during the pick up. Hopefully they can improve their service. The car was in excellent condition but I got different model from what I booked online.
About QEEQ: 10.0 /10
Toyota Highlander 7 Seats 2016-2018 image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Medium SUV | Toyota Highlander 7 Seats 2016-2018 Guaranteed model

Relevant Reviews on EZU Melbourne Airport

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Compact | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Feb 23, 2020
About EZU: 9.0 /10
Thank you!
About QEEQ: 9.0 /10

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Dec 17, 2019
“Good experience!”
About EZU: 8.7 /10
First car we got smelt of puke and there was no available cars for exchange unless we agreed to top up. Had to wait about an hour for the next available car to return but everything else went smoothly after that. Staff were nice and friendly - no issues with returning either.
About QEEQ: 10.0 /10
Good platform that is easy to use and priced competitively

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Mini Van | Toyota Tarago or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jun 14, 2019
“Wrong hours provided - left us in a pinch”
About EZU: 8.7 /10
Decent customer service at pick-up. We were told we could drop off the vehicle that Monday (Queen's birthday) between the hours of 8am and 6pm. When we arrived, after driving across town, the entire building was closed, dark, and locked, leaving us in quite the predicament. We would have appreciated being told that there were holiday hours in place.
About QEEQ: 8.0 /10

R.Hui

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Compact SUV | Toyota RAV4 Guaranteed model
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Jun 9, 2019
“Staff are nice and they are chinese people, but not Australian. But can be more professional!”
About EZU: 9.3 /10
I pay the autotoll (road fee) by cash on the return day, but they didnt send me a recipt, the day after i receive my visa card was paid the autotoll again!! But i tell the staff of EZU, they cancel it immediately. Just i think they need to improve it, and i suggest we need not to pay by cash as we have dont have recipt!!
About QEEQ: 10.0 /10
post image

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Apr 27, 2019
“Excellent value for money.”
About EZU: 8.3 /10
To make pick up easier, it would be a good idea to have EZU logo/ name on the pick up van. This would make the van more recognisable.
About QEEQ: 10.0 /10

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