Satisfied

Very good, the staff was friendly and patient. Both pickup and return were very convenient. Just need to get used to the habit of driving on the right side.

I reserved a Kia Carnival, but initially didn't buy full insurance. The short blonde woman who assisted me had a bad attitude throughout the process. They gave me a huge Staria, which I later found to be too large, so I decided to purchase full insurance. The vehicle is very large and consumes a lot of fuel, but that's not the main issue. Being a front-wheel drive and not a 4WD, it's very heavy, and struggled to go uphill on gravel roads in Australia. It was very dangerous and slid back several times. On three occasions it got stuck, and we spent a lot of time pushing it out. Overall, the experience was not very good.

Car condition is excellent. Easy collection and return.

Fast and easy booking

The outside of the vehicle appeared as though it wasn't touched from the last renter. Insects all over the front of the car and mud in the wheel wells. Interior was fine.