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Reviewed: Sun, Jun 29, 2025
About Centauro: 8.0 /10
It's best to call the rental company after reaching the airport shuttle drop-off point. They do have promotional services, but you can decline them. Returning the car was very quick. Overall, it's pretty good!
About QEEQ: 10.0 /10

Relevant Reviews on Centauro Milan Malpensa Airport

Gordon Russell

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Reviewed: Mon, May 19, 2025
About Centauro: 10.0 /10
Overall, the experience was good. The reserved Ford Focus was unavailable, and they upgraded us for free to a BYD Song SUV. There wasn't much upselling at the store when picking up the car, and the return process was smooth—they refunded the deposit and prepaid fuel fee. The only downside was probably because not many people book with them at Milan Airport. The shuttle bus doesn't run on a loop; it's dispatched based on your reservation time. Our flight arrived early, and we got our luggage quickly, but we waited 45 minutes without seeing the shuttle. Plus, there's no way to contact the store directly—you can only call customer service and wait for manual transfer. It took several attempts to reach them, but after talking to customer service, the shuttle arrived promptly. I recommend calling customer service as soon as you arrive instead of waiting aimlessly for the shuttle.
About QEEQ: 10.0 /10

Stan Saroyan

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Reviewed: Mon, Mar 10, 2025
About Centauro: 6.0 /10
The rental company seemed understaffed. The same employees were handling shuttle driving, front desk tasks, and car return processing. Some staff had a negative attitude, often not responding actively to inquiries—questions had to be asked multiple times to get an answer. This wasn't just our experience; other customers waiting to pick up their cars had similar issues, with no one responding in the lobby. The first car we received hadn't been maintained; it immediately showed an engine oil change reminder upon starting. They did replace it for us quickly, but it cost us some time. Overall, if possible, it's better to choose a more renowned rental company.
About QEEQ: 10.0 /10

Hazel Cook

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Reviewed: Fri, Jan 17, 2025
About Centauro: 10.0 /10
Excellent!
About QEEQ: 10.0 /10

Poppy Boyle

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Reviewed: Sat, Jul 20, 2024
About Centauro: 10.0 /10
The service was very patient.
About QEEQ: 10.0 /10

J.Woods

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Economy | Opel Corsa or similar
Reviewed: Fri, Jul 26, 2019
“One of the worst and most inefficient check in processes I've ever had to deal with.”
About Centauro: 4.7 /10
Terrible check in process in a very hot warehouse a few km outside the airport. Car was in good condition and very clean, no issues. Difficult to find the shuttle bus pick up location
About QEEQ: 8.0 /10

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