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Live chat Email us Service Code: 7717401190
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Reviewed: Sun, Jun 22, 2025
About Thrifty: 2.0 /10
The staff at both pick-up and drop-off were very indifferent and provided no information about using the vehicle or traffic rules in the city. When returning the car, I paid an additional highway toll fee, but there was over 150 kilometers worth of extra fuel left in the tank from the pick-up mileage. They gave no explanation, simply stated that no refund or compensation would be given, with an extremely cold attitude.

Relevant Reviews on Thrifty in United Arab Emirates

Tess Obadiah

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Reviewed: Mon, Feb 10, 2025
About Thrifty: 10.0 /10
Smooth communication and excellent service attitude. We added Oman coverage insurance for 4 days on the spot. However, the rental company mentioned that even with insurance, if there is an incident in Oman, we are still responsible for transporting the car back to Dubai, which is a reasonable requirement. The rental company also passed a traffic speeding fine from Dubai to us, costing several hundred dirhams.
About QEEQ: 10.0 /10

Lewis Bartholomew

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Reviewed: Wed, Oct 9, 2024
About Thrifty: 10.0 /10
The service was very satisfactory, with no extra charges.
About QEEQ: 10.0 /10

Leif

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Reviewed: Mon, Sep 2, 2019
About Thrifty: 10.0 /10
Very convenient and excellent service.

Carey Huxley

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Reviewed: Sun, Mar 1, 2015
About Thrifty: 6.0 /10
The car rental company offers various options. AVIS has more vehicle models but the prices are a bit higher. Thrifty vehicles are cheaper but more basic. My car was quite old and had noticeable collision marks at the front and back. When I went to pick up the car, I waited for half an hour for it to arrive, and the gas tank was almost empty.
About QEEQ: 8.0 /10

ah***@hotmail.com

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Intermediate | Honda Civic or similar
Reviewed: Mon, Feb 19, 2018
“Good experience”
About Thrifty: 9.2 /10
Like: The stuff really friendly
Dislike: I didn’t get the same vehicle as I reserved

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