Satisfied

I was forced to purchase insurance at the airport counter.

Very satisfied. Efficiency and service attitude are both very good. I don't know why their score is so low.

Returning the car at Antalya Airport was very quick, just ten minutes, as long as you find the return point. Picking up the car in Izmir was a bit more troublesome, we had to walk a while and even got lost.

The car was very nice and clear. It was a really good experience to enjoy the trip this way in Turkey. We just encountered a little difficulty in returning the car. Since there is an earthquake happened days before our trip, it affects the safety of the building of the shop. But we didn't get any notifications from Enterprise. We only notice that when we arrive at the shop and help by the shopkeeper next door. It would be better if Enterprise could send the map/direction info before head. thanks!

Quick respond and helpful customer services.