Rented a Ford but was informed that the available car was an Isuzu SUV. Eventually chose to upgrade to an Audi Q7 at my own expense. The Q7 is truly impressive, with L2 autonomous driving and CarPlay features. It was fantastic for driving along the Great Ocean Road. However, one issue with the Q7 is that it doesn't make a sound when locking, so you can't tell if it's locked. When you're near the vehicle, the doors unlock automatically, leaving you unsure whether it's locked or not. The Q7 is quite large, which can be challenging for first-time visitors to Australia. Overall, it's a great car with excellent visibility.

I will never rent from Europcar again. There are too many rules and it's not user-friendly.

Good vale & a female staff was picked phone and she is a very patient to answer my questions, and helped us to fine the right petrol number to fill the car that we rented. Thanks to her.

Only one things I need to ensure that i am waiting 500 AU$ to return $500 deposit for car rental to me as soon as possible. Thanks

スバル　フォレスターまたは同等の車と言うことで、フォレスターでは無かったが、良い車だった。 カーナビゲーションが慣れなくて、使いづらかった（日本でも新しい車では同じことだが）。

Great car, but they charged us for 6 litres of fuel just after we filled it where it clicked of twice at the pump. An issue to still be resolved with Europecar.

Easyrent cars are great to rent through