It took a full hour from arriving at the rental counter to completing the paperwork. Very inefficient, and they kept pushing insurance sales even after I clearly declined, which caused delays.

Excellent service, thank you so much.

Warm reception, detailed explanations, very good!

The return location felt better than the pickup location because the two women at the pickup store seemed to lack patience. I asked if they could spare a few minutes to explain how to use the in-car navigation, but she responded that they didn't even have a minute, even though there were no other customers at the time! Additionally, the rental contract at pickup should ideally include English since not many people from our country can read German, but many can read English.

Car rental was terrible , i spent 2 hours on queue i faced a problem and they said pls go back to queue and i spent another 1 hour. Also they tried to sell me double price !

Everything was perfect on hiring a car from this application.