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Search for GREEN MOTION Car Rentals in London

Not a great customer experience

Reviewed: Wed, Jul 17, 2019
About GREEN MOTION: 5.7 /10
Green Morion would not take any responsibility for my booking contract as I had booked through a 3rd party. Even though Green Morion was the hire company linked to my booking. I found the staff at the check in desk with an attitude and also trying to charge me for extras which I didn’t need and what a I believe were included in my contract booking. When I went round to collect my car I asked for copies of my documents and was told they would be emailed to me. I said that wouldn’t happen as the check in member hadn’t asked or clarified any of my details. Lack of attention to detail. The manager was helpful in resolving this for me. I also had booked a manual and received an automatic which I then requested to have changed.
Fiat 500 image
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Mini | Fiat 500 or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

KP

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Full Size Van | Mercedes-Benz Vito or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Sep 11, 2019
“No free direct pick up and drop off is really a bad experience. wasted almost 2 hr.”
About GREEN MOTION: 6.3 /10
getting from T2 was a hassle as need to wait for hotel hooper bus. which cost 5 pound per person. not free. Getting to T4 get more complex with ride is bus and train. wasted lots of time. getting car take too long. only 2 staff serving more than 10 people.
About QEEQ: 9.0 /10
good.

DC

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Compact | Volkswagen Golf or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Aug 19, 2019
“Not the best experience”
About GREEN MOTION: 6.0 /10
Got off to a bad start, the advice given was to catch the hoppa bus from bus stop 16 - this was incorrect. A phone call to Green Motion received a recorded message with 8 options. The option for arrivals said go to bus stop 22/23 - this was incorrect. I eventually found the bus just by walking around at bus stop 18. The counter staff at Green Motion very aggressively tried to sell me extra insurance which was double the car hire charge!! Only good bit was returning the car where it was straight forward. Although I had to wait 20 minutes for the Hoppa bus back to Heathrow and it then stopped at 6 hotels on the way and not one passenger got on the bus
About QEEQ: 8.0 /10
No price reduction but no issues

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Small SUV | Kia Stonic or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Aug 5, 2019
About GREEN MOTION: 6.7 /10
Pick up location requires a bus to be taken and they charge you £6 per person one way!
About QEEQ: 8.0 /10

K.Spyrydonova

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Standard | Volkswagen Passat Estate or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Jul 3, 2019
“Great car for this price”
About GREEN MOTION: 9.3 /10
In general, the car exceeded my expectations (I received Mercedes instead of VW) and almost everything was great. The only two negative moments: long time waiting at puck-up (only two-three persons were at the counter, while there were about ten customers), and refusal of the company to accept debit cards.
About QEEQ: 10.0 /10

P.Chang

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Economy | Volkswagen Polo or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Tue, Jun 18, 2019
“Best value but limited mileage!”
About GREEN MOTION: 8.7 /10
Good value for money except that staff are eager to ask upgraded on booked car and insurance. Dont forget to retain good photo records and detailed check on car before taking it.
About QEEQ: 8.0 /10

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