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Good check in getting the car but slow hand back and attempt to bill me extra which was not correct.

Reviewed: Tue, Jul 16, 2019
About Hertz: 7.3 /10
They could not check the car in quickly as it was a 30 day hire. I was there for almost an hour and a half whilst their computer gave problems. They then tried to bill me one day extra at a high day rate when I actually handed it in a day early! They then corrected this but I must look at my statement next month to ensure they did not bill me extra.
About QEEQ: 9.0 /10
Economy | Vauxhall Corsa 2 doors or similar

Relevant Reviews on Hertz HEATHROW APT

Camille FitzGerald

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Reviewed: Fri, May 10, 2024
About Hertz: 10.0 /10
Overall service was smooth
About QEEQ: 10.0 /10

Phyllis Morgan

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Reviewed: Thu, Jul 25, 2019
About Hertz: 2.0 /10
Booked a Volkswagen Caddy medium MPV, but the car provided was in very poor condition, and the last row of seats couldn't be folded down. They then offered a Ford Galaxy for an additional £250, claiming it was a different class of vehicle. Due to time constraints, I signed the agreement, but later discovered that both cars belong to the same category. This is a hidden trap, be cautious.

Zona Sheridan

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Reviewed: Sun, Apr 8, 2018
About Hertz: 6.0 /10
It's advisable to buy car insurance when you rent the car, as it is more expensive if you purchase it upon picking up the car in London. Also, it's not recommended to buy fuel when picking up the car (80 pounds) unless you are only driving in London, as fuel is cheaper outside of London.

Blanche Poe

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Reviewed: Mon, Dec 8, 2014
About Hertz: 10.0 /10
The staff provided warm and attentive service, with a patient and responsible attitude towards customers.
About QEEQ: 8.0 /10

H.CHUA

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Small SUV | Nissan Qashqai or similar
Reviewed: Tue, Dec 31, 2019
“Most enjoyable journey!”
About Hertz: 10.0 /10
Shall recommend to friends and relatives.
About QEEQ: 10.0 /10
Honesty with great service
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