Awesome service, super fast pickup, and the car was in great shape—drove really smoothly the whole time.

Great customer service and car condition

Seamless as usual

Lack of communication during pick up. The wait was long and we were not given details of the driver or pickup vehicle. The driver wasn’t informed of who he is picking up as well. There was so much confusion as we kept wondering if we’re boarding the right vehicle. Car was not clean as well, could have been better with a quick wipe down.

Everything okay till I decided to extend the rent of the car for another month spoke to a gentleman on the phone asked if I could get the same rate he said yes when I got there I put it up by 33% not happy

All good

Great face to face. Shuttle collection process must be improved. I called at opening time and gave my name but it appeared that the shuttle didn't attempt to collect me or it drove past and did not collect me.