I rented a Nissan Qashqai but was given a Volvo XC40 instead. It's a much bigger car, and it's also brand new with only 2000 km on it. Very nice! It was very spacious for the four of us. We added full insurance at the car rental office, and the price was acceptable. Returning the car was also quite simple.

Click Rent is a well-established car rental company on Mallorca, with branches visible everywhere on the island. We upgraded to a Volkswagen T-Roc on-site, which had somewhat limited space. The car had over 30,000 kilometers when we picked it up and performed well, especially during the driving experience in the mountainous western region.

The service was terrible and completely lacked compassion. The service was extremely poor. I booked at the airport hotel, but the store was closer to the hotel. After returning the car, they assisted with transportation but refused to drop me at the hotel entrance, insisting on dropping me at the airport shuttle stop instead. This forced me to walk with a large suitcase, which was highly inconvenient, especially since the road from the hotel to the airport shuttle was under construction. Absolutely inconsiderate and extremely frustrating.

We asked for a replacement car, but the staff said there were none available despite seeing cars in the garage.

Booking / pickup process atrocious - two hour wait, rude staff & aggressive in tone. Vehicle scratched and dented, with no parcel shelf. Drop off quick and easy, though.