The process was fairly smooth, and upgrading the car later at my own expense was straightforward.

Extremely satisfied, overall rating 9.5. Firstly, the car was automatically upgraded to a KIA, the car was very new with less than 8000 KM on it. The trunk was very spacious and could fit three 24-inch large suitcases. The car came with adaptive lane keeping assist, which was fantastic. It was my first time driving a right-hand drive vehicle, and I was initially very worried that I wouldn't manage. However, with the assistive driving feature, I got used to it in about 20 minutes. On the first day, fearing I might struggle with the right-hand drive, I chose to drive to the suburbs for half a day and covered 260 kilometers. The acclimatization process was very smooth throughout.

The car rental point at the airport is located right at the arrival exit, which is very convenient. Since I arrived at night, it wasn't peak time for picking up cars, so I only encountered one person ahead of me in line. The wait time was very short, indicating a fast processing speed. UnionPay cards are definitely accepted, and since I paid the full amount in advance, I didn't face any extra upselling from the staff. They didn't push sales aggressively, which is better than in Europe or America. I only had to provide a credit card for the pre-authorization deposit. Unlike in the US, my credit card wasn't charged sporadically. After picking up the car, I could take my luggage cart directly to the pickup point, which is about a 3-minute walk. The car was in good condition, and although the model wasn't upgraded, there were plenty of models available, possibly because it was the off-season.

Everything was ok only did not get the car I booked.

Very good online booking and easy but didn't get the car I wanted.

Pick up from Sydney airport was smooth and easy. Car was in excellent condition.

Search and booking process was easy to use.