I ended up selecting several additional services based on the staff's recommendations, which led to extra charges beyond what I paid online through the Zuzuche platform.

I waited a long time in line to pick up the car. The car smelled like marijuana and the price was much higher than agreed. I didn't like it.

The car was great, a Dodge with over 10,000 kilometers.

Not enough agents available. Slow systems held up process. Returning rental not clear. Rude staff on returning

Smooth & easy transaction. Pleasant CS team

Like: Staff were super friendly, especially at the car pick up desk. Ms. Julie and Ms. Barbara at the Orlando International Airport car pick up desk went above and beyond to help me out.
Dislike: I had to exchange cars 3 times due to several problems, but finally got a nice car and was my problems were solved.