Very satisfied

The overall performance and condition of the car were satisfactory, but the store's service was quite average. I booked the car a day in advance to pick it up from the airport store, but during my way to the pickup location, I called and found out that the actual pickup spot was elsewhere, and this was not communicated to me beforehand. When arriving to pick up the car, the store was closed, and I had to wait a long time. Returning the car was even worse — despite arriving an hour earlier than the agreed time, I ended up waiting for 3 hours. The store was closed, and no one could be reached despite countless calls. After 3 hours, the platform finally helped get in touch with the store.

Consistently satisfying as always.

Great, no hidden charges.

This was the worst car rental experience I've ever had. I waited for the pick-up service for one and a half hours. The process took 40 minutes, and the car I received was not the same class as the one shown online. The most outrageous part was when I returned the car; they tried to blame me for various small damages that were already there. Fortunately, I found photos on their phone showing the car's condition from previous customers, so they had nothing to say. Returning the car still took 30 minutes, and we almost called the police. My €500 deposit has not been returned yet. Can't believe this company is highly rated.