Overall, it was pretty good. The staff was very friendly and suggested insurance, but it's totally fine if you don't want to buy it—they won't pressure you. The car pickup process was smooth, but I didn't get the T-Cross I booked; instead, it was an Opel. However, the car was quite new, with around 10,000 km on it, and it supported CarPlay.

No upselling, smooth process, zero deposit required. The car was clean and easy to drive. We originally rented two T-Cross vehicles for 7 days but were upgraded to Skoda SUVs, which can fit 3 to 4 large suitcases. Full marks! Highly recommend this rental company!

The service attitude is very good.

Very satisfied with the overall process.

Arrived at the counter, provided the order information and driving materials, and got the paperwork done quickly. They didn't ask you to buy their insurance. The service was excellent.