Absolutely love it! The diesel 4WD is amazing to drive, easily hits over 200km/h on Germany's autobahn, and it's super fuel-efficient at just 5.6L per 100km. The space is huge, back seats can even be used as a bed. Handles snow effortlessly, plus it has a seat massage function which makes long trips so comfortable. One tank of fuel covers 1100km!

I booked a seven-seater Multivan, but was given a seven-seater Caddy instead.

The car was very new, but the rental fees in Switzerland are too expensive.

I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.