The Europcar staff provided excellent service. My English is not very good, but the staff used gestures while explaining and wrote down the key information. They asked me repeatedly if I understood or needed further translation.
It was okay. I sensed they weren't particularly friendly towards Chinese customers, but there weren't many people when picking up the car, so it wasn't too bad.
Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.
“Very good but expect some hiccups of not picking up from the airport.”
About Europcar:9.0/10
The wait on the counter to pick the car was very long.
The lady who served us was very helpful and professional.
About QEEQ:8.0/10
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