Europcar, Vienna Downtown Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Vienna Downtown Information, Car Rental Instructions & Policies

Address

PESTALOZZIGASSE 4, Car Return: Beethovenplatz 3, 1010, VIENNA, Vienna, AUSTRIA

Telephone

+4318661611

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Car Return: WIPARK Beethovenplatz Parkgarage, Beethovenplatz 3, 1010, Vienna, Austria

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -15:00	07:30 -18:30	07:30 -18:30	07:30 -18:30	07:30 -18:30	07:30 -18:30	07:30 -18:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus EUR 850	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, JCB, Discover, AMEX

UnionPay is not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 25 years old with charge of EUR 6 - 14.4 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Philippine Driving License are not allowed for rentals in Austria

Please check if your licence is valid before reservation by visiting: https://www.oeamtc.at/thema/fuehrerschein/auslaendischer-eu-und-ewr-fuehrerschein-in-oesterreich-16179194

For local renters, you need to bring:

Full driver's license issued in Austria

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Andorra, Belgium, Denmark, Finland, France, Germany, Netherlands, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Croatia Czech Republic Slovakia Slovenia Hungary	EUR 45.38 per rental
Bulgaria Serbia Greece Poland Romania North Macedonia Montenegro Bosnia and Herzegovina	EUR 123.76 per rental

Not allowed:

Taking rental cars to the countries that are not listed in Free of Charge, Allowed is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

10.6 mi from Vienna Airport

Railway Stations

1 mi from Vienna Main Railway Station

1.5 mi from Wien Praterstern

1.7 mi from Wien Westbahnhof - Train Station

Hotels

Nearby Hotel Am Schubertring

0.1 mi from Hotel Am Konzerthaus Vienna - MGallery

0.1 mi from Vienna Hotspot - Staatsoper

Other Landmarks

0.1 mi from Schwarzenbergplatz

0.7 mi from Belvedere Palace

3.1 mi from Schönbrunn Palace

CHECK RATES

Map view of Europcar Store Location

coordinates: 48.2013 16.3758

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 1.1
Vehicle cleanliness: 1.1
Spaciousness: 1.0
Counter staff: 1.0
Pick-up location: 0.8
Drop-off location: 1.1
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

J.Tan
Vienna
9.7 /10 Excellent
Reviewed: Monday, January 7, 2019
just needing to note that to drive in Austria, you will need your international licence. we got a brand new car! the experience was lovely
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B.Robson
Vienna
10 /10 Excellent
Reviewed: Thursday, July 25, 2019
It was disappointing that I was charged a one way fee when I rented the Swiss registered vehicle in Vienna, Austria and dropped it off at Zurich, Switzerland. You certainly did absolutely nothing for that fee and if there is a cost then maybe I should be paid for driving it to Switzerland for you - not the reverse.
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F.Cudree
Vienna
7.3 /10 Good
Reviewed: Monday, August 28, 2023
No comments
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A.Aziz
Vienna
9 /10 Excellent
Reviewed: Monday, August 28, 2023
The wait on the counter to pick the car was very long. The lady who served us was very helpful and professional.
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Ives Barton
Vienna
8 /10 Very good
Reviewed: Saturday, October 17, 2015
The service was very fast.
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Xaviera Swift
Vienna
10 /10 Excellent
Reviewed: Thursday, October 15, 2015
Easy to find
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Harriet Finn
Vienna
10 /10 Excellent
Reviewed: Tuesday, October 13, 2015
Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.
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Devin Gunther
Vienna
6 /10 Average
Reviewed: Thursday, October 8, 2015
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Elmer Frederick
Vienna
8 /10 Very good
Reviewed: Wednesday, October 7, 2015
Good
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Dean Humphr(e)y
Vienna
6 /10 Average
Reviewed: Wednesday, August 19, 2015
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Edwina Bloor
Vienna
6 /10 Average
Reviewed: Sunday, October 4, 2015
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Dempsey Aled(k)
Vienna
10 /10 Excellent
Reviewed: Thursday, April 14, 2016
This was my first time driving in Europe, and I was worried about being scammed by the car rental company. However, the staff at Europcar in Austria and the Czech Republic were nice and patient. They also upgraded my car. During the return in the Czech Republic, the staff inspected the car and signed off.
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Beacher Leigh
Vienna
10 /10 Excellent
Reviewed: Saturday, June 27, 2015
Very efficient. I booked an automatic Golf but got a Mercedes B180 instead. However, the amount displayed on QEEQ was EUR 707.81, but the store informed me it was around 750 euros, mentioning some kind of tax that I didn't quite understand!
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Andrew Robinson
Vienna
6 /10 Average
Reviewed: Wednesday, October 18, 2017
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Adolph Julius
Vienna
10 /10 Excellent
Reviewed: Thursday, November 3, 2016
Convenient
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Hannah Laurie
Vienna
6 /10 Average
Reviewed: Monday, November 21, 2016
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Bertram Toynbee
Vienna
8 /10 Very good
Reviewed: Friday, September 30, 2016
Europcar pays attention to details, and the vehicle condition was excellent. Our car was almost brand new. However, the self-service pickup was slightly worrying, lacking a personal touch.
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Michael Marner
Vienna
8 /10 Very good
Reviewed: Tuesday, August 1, 2017
The process is fairly standard, but the service is relatively indifferent, possibly because it's Vienna.
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Beatrice Daisy
Vienna
2 /10 Poor
Reviewed: Friday, September 29, 2017
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Regan Child
Vienna
10 /10 Excellent
Reviewed: Saturday, October 7, 2017
New vehicle with high-end features
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Michell Pullman
Vienna
6 /10 Average
Reviewed: Friday, May 4, 2018
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Cornelia Palmer
Vienna
8 /10 Very good
Reviewed: Monday, November 26, 2018
The staff was a bit strict, but very competent.
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Edwiin Bright
Vienna
10 /10 Excellent
Reviewed: Tuesday, September 18, 2018
Smooth process.
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Harlan Isaiah
Vienna
6 /10 Average
Reviewed: Wednesday, September 19, 2018
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Theobald Chapman
Vienna
6 /10 Average
Reviewed: Thursday, January 19, 2023
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James Whitman
Vienna
10 /10 Excellent
Reviewed: Friday, January 10, 2020
Convenient, good quality
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Osborn Nico(l)
Vienna
2 /10 Poor
Reviewed: Sunday, October 13, 2019
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Aaron Ricardo
Vienna
4 /10 Average
Reviewed: Friday, August 16, 2019
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Marlon Gosse
Vienna
10 /10 Excellent
Reviewed: Saturday, August 10, 2019
Good service attitude
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Harold Kellogg
Vienna
10 /10 Excellent
Reviewed: Monday, September 9, 2019
The store is located in the city, and the parking lot is right next door. After completing the procedures, you can pick up the car by yourself, which is very convenient. We drove from Vienna to Prague, the car was in great condition, and the scenery along the way was beautiful. There is a dedicated car return area at Prague airport, and the staff are very efficient, taking only 5 minutes!
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Alva Dupont
Vienna
10 /10 Excellent
Reviewed: Friday, August 30, 2024
Very satisfied
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Diana Coverdale
Vienna
10 /10 Excellent
Reviewed: Monday, September 23, 2024
They provided a brand-new Mercedes-Benz C-Class wagon, which was a diesel version. It had strong power and remained incredibly stable even at 160 km/h on the highway. After signing the contract at the counter, I got the key and picked up the car myself from the nearby underground parking lot, which was very convenient. The vehicle already had all highway toll passes, so no need to pay tolls myself. Returning the car was just as simple, in the same parking lot, with a full tank.
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Haley Hansen
Vienna
10 /10 Excellent
Reviewed: Tuesday, October 22, 2024
The Europcar staff provided excellent service. My English is not very good, but the staff used gestures while explaining and wrote down the key information. They asked me repeatedly if I understood or needed further translation.
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Blair Ramsden
Vienna
10 /10 Excellent
Reviewed: Wednesday, June 25, 2025
Consistently excellent service.
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