They provided a brand-new Mercedes-Benz C-Class wagon, which was a diesel version. It had strong power and remained incredibly stable even at 160 km/h on the highway. After signing the contract at the counter, I got the key and picked up the car myself from the nearby underground parking lot, which was very convenient. The vehicle already had all highway toll passes, so no need to pay tolls myself. Returning the car was just as simple, in the same parking lot, with a full tank.

Smooth process.

The car pickup process was very unpleasant. The rental company staff was unwelcoming, and didn't show any effort to understand the address in Chinese Pinyin. He impatiently directed me to the garage, which was located in a public parking lot next to the Ritz-Carlton.

Good

Europcar is pretty good. Picked up the car in Vienna, the process was simple. An automatic diesel Golf. The car was very new, only 15,000 kilometers, and very easy to drive. Returned the car in Prague, and the store even helped call a taxi. No upselling, charges were according to the contract. Recommended.