OK.

Long wait for 9any) car. Car type we booked not available on arrival. Had to choose and find our vehicle in dark garage without help. Staf told us to "Pick any car in row #5" but that row was empty when we arrived in the garage. Many paint blemishes on chosen car at pickup that were not noted in contract, but we hope they will not be attributed to us - not exactly clear at return. Unclear if we paid for the Sprint we ordered or the Sentra we took. Understaffed both at paickup and dropoff.

The Chevrolet Esquire was absolutely not to the same standard than the Jeep Grand Cherokee originally proposed, in addition Dollar Kauai does not have grand Cherokee Jeeps so this is only a decoy. The Esquire had more than 25’000 miles, smell bad and is an awful car, the personnel was not helpful at all, a terrible experience

Company exceeded my expectations.

Car with flat tire given.

Very Quick getting car even quicker returning car