Very satisfied with Hertz's efficient service; the car pick-up process was quick and the return confirmation was fast.

Fast and friendly service

Everything went smoothly, and the service was good. The young black man who helped us change cars was very responsible.

It was extremely frustrating that your website allowed me to book a pickup truck from a location that doesn’t have pickup trucks. I even called to confirm, and though only a robot answered, it did say my reservation was confirmed. It was a major inconvenience for me. That said, the staff at the location were empathetic, understood the gravity of the situation, and genuinely did the best they could to rectify it.

Like: Great car! I was worried that an SUV might be a gas guzzler, but it was really efficient!