I originally booked a manual transmission car, but was upgraded to an automatic at pickup. The car was in great condition, a new car with only 20,000 kilometers, and even had adaptive cruise control.

Satisfactory

The pickup and drop-off process was very convenient, and the car was in great condition.

The store is located in the underground level of the train station. Google Maps shows it on a small road outside the train station, which is not clearly marked. For the Geneva drop-off point, I contacted QEEQ and the drop-off point multiple times and finally confirmed that the drop-off is inside the airport.

Our flight is late and we arrived at 23:45. No one was waiting for us to rent us a car. My husband was sleeping on the bench in the airport. I with kids took a taxi to the camping for 120 euro. It was totally impossible to contact nobody in order to ask to stay till we come (for fee).

Provide more collaborative service between the car orders and car rental companies.