A charge of 42 euros was made three months later, claiming to be a fine, but no specific details about the violation were provided.

Dissatisfied, the car was not a Volvo, they gave me an old Citroen C3 instead.

I was forced to buy additional insurance without my knowledge, and over 200 euros were charged to my credit card without reason. Awful service! I didn't even get the Volvo I booked.

I rent cars in Europe for 200 days a year, and this car rental company is terrible. The counter clearly stated it was a deposit, but after returning the car and leaving Paris, they charged my credit card. When I asked the car rental company, they said it was for insurance. If I wanted insurance, wouldn't I have bought it at the counter? And they didn't even have my signature.

The staff was very helpful and friendly.