The staff put a lot of effort into upselling insurance, which was a bit unpleasant. However, returning the car went smoothly with no issues. If you're opting for basic insurance, make sure to inspect the car carefully. If you're unfamiliar with the area, it's better to get full coverage since car repairs in Australia can be costly.

It was average. The staff will try to sell insurance. The service was okay.

Very cost-effective.

The staff at the Melbourne Airport branch are quite friendly, and they offer services in Chinese. However, the Chinese service often comes with upselling, trying to scare you into buying full insurance, which doesn't feel good. The thing I'm most dissatisfied with is the car condition. Being the cheapest rental company, the cars are usually older models. A 2013 model is still acceptable, but I was given a 2010 Corolla, a 6-year-old car with over 90,000 kilometers and various scratches. I might as well buy a lottery ticket. The old engine combined with an outdated 4-speed automatic transmission results in high fuel consumption.

Experience and price was good except for the pick up part that took longer than anticipated

Experience and price was good except for the pick up part that took longer than anticipated