Terrible with East Coast. Staff both at call centre and office were poor as well as rude.

Overall service is excellent. We have rented from East Coast several times. The staff is very professional and has a great attitude. They pick us up at the airport.

The service was good, but I didn't receive the pickup address. I called the rental company to resolve the issue.

Forced to buy insurance, no details provided for road fees, car did not match booking. Booked a Mitsubishi but got an MG instead, which had scratches. Due to time constraints, had to buy full insurance for $137.00. Otherwise, a $1000.00 deposit was required. Now, they have deducted road fees three times without providing specific times and locations. Dissatisfied.

Excellent service and vehicle form East Coast.

Trustworthy and always price competitive.

Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)

No experience with price drop etc, I was happy with the price I paid.