1200 euros were frozen, not sure if it has been refunded.

Don't be fooled by the initially cheap price. I wanted to rent a Golf, but they said they only had a Ford of the same class. There’s an additional charge of 0.5 euros per km if you exceed 1000 km. I recommend calculating the costs carefully before deciding whether to rent. I opted for full insurance upon arrival, which cost 94 euros. The deposit was reduced from 1200 to 200 euros. Overall, the experience was quite unpleasant—lacking transparency. Picking up the car was also troublesome, as I had to take a shuttle to another hotel, which added at least an hour to the process.

The shuttle buses are insufficient. I waited for over 40 minutes at the airport before their shuttle finally arrived. Other company's shuttles came by frequently, but not theirs. When I tried calling, there was no direct line, only automated voice menus, and I couldn't get through after being transferred multiple times.
When returning the car, even though I had already purchased their full coverage, they still inspected the car very thoroughly. To my surprise, they even demanded a fuel receipt! The tank was full—were they worried I filled it with diesel?!

Muy eficiente. Todo perfecto

Me consiguio un magnifico precio

The booking confirmation did not advise that the company is not located inside the airport, neither where to meet the shuttle van to the agency. At the agency, they forced us to pay for extra insurance, despite the fact that we had already bought the full insurance coverage from Easyrentcars. They said the insurance by Easyrentcars was not valid for them. So we had to pay EUR 90 for their insurance, which was more than the full booking cost. The funny thing is that the EUR90 was to cover only for scratches and mirrors. If we had the windows broken this EUR90 would not cover for it???? They also did not take American Express. My husband and I only have American Express. If they did not accept AMEX, Easyrentcars should haven't taken this card as payment for the booking at all or advise accordingly (not in a generic T&Cs) that Click Rent specifically do not take AMEX. The car given to us was completely damaged, crashed and dirty. When I complained about it they said that I could wait to exchange for another car. However, after spending more than an hour to get the car we decide to go ahead with the terrible car they gave to us. Please see the document attached and a photo I took of the front of the car.