Great and smooth

It seemed a bigger, better car than I expected. Excellent value, especially as it was a one-way rental. The pick up agent didn't try to upsell me on anything, which was refreshingly unusual.

Insurance package for 0 excess quite expensive and come with additional fee. My booking price is 123 GBP. Insurance is 37 GBP as Budget officer told me. At the end, final price is 173 GBP. Additional fee 13 GBP was added up such as License fee and Location surcharge. I think those fee should include in booking price.

Allocated the same car to myself and someone else .. as I approached car he was driving off ! so that was annoying and had to walk back with luggage to the desk office

No issues ... straightforward as always

annoying that noone told us we needed nat insuerance for a van

Car was great. Budget customer service was superb.

Great booking platform