Finally I had a great experience at Fox the counter agent was magnificent, she used my name and was very welcoming and gracious.

Always a great experience

Car was not cleaned, had over 40,000 miles on the clock and had a slow puncture from the previous renter. I had to fill it up with air every day of the week that I had it. The offices are some distance from LAX which is not a problem as that is the case with many such companies there - however, Fox has by far the most infrequent shuttle buses running. At least five buses from each company went by before the first Fox one showed up, so we ended up waiting for 45 mins with small children after a very long flight.

Very slow pickup by the shuttle. I watched multiple shuttles go by for the competing brands before 1 FOX shuttle finally showed up. At least a 20 minute wait. Check in was quick with no one in line, friendly staff. After check in had to wait another 10 minutes for the car to be brought up for me to accept.

We ended up paying double of what should be the price listed and they just keep making new stuff up. They are a scam, save yourself a lot of trouble and go somewhere else.

Double charged on my credit card and can’t get ahold of anyone from Fox. I will need to contest the charges. Car was covered with bird poop, smelled like cigarette smoke, and was missing some parts.