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Live chat Email us Service Code: 9356223342
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Poor service

Reviewed: Sat, Feb 8, 2025
About Easirent: 2.0 /10
It took us over 2 hours to pick up the vehicle. Their location was far from what I expected. Service was poor. Staff was screaming when directing customer the instructions.
Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on Easirent in United States

R.Hayden

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 25, 2019
“If American - DO NOT USE!”
About Easirent: 6.7 /10
No idea if what the agent said was true or not. Had no choice but to purchase add ons.

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Intermediate | Nissan Sentra or similar
Reviewed: Mon, Jun 17, 2019
“Difficulty pixking up. Wasting my time trying to confirm my insurance.”
About Easirent: 7.7 /10
Car needed new front tires and was overdue for service
About QEEQ: 8.0 /10
Price protector worked

R.Patino

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Economy | Toyota Yaris or similar
Reviewed: Wed, Apr 24, 2019
“Misleading. Booked with one assumption and ended up paying much more.”
About Easirent: 7.7 /10
I felt the booking was misleading. I reserved assuming a cost, but ended up paying much more. Net, I could have found for the same price a rental more convenient and closer or at the airport.
About QEEQ: 8.0 /10
Same as above

M.Davis

View more >
Compact | Nissan Versa or similar
Reviewed: Tue, Mar 26, 2019
About Easirent: 9.3 /10
Although I am satisfied with the customer service to an extent I just wanna make you aware that I rented a nissan versa and were given a dodge caravan, and were told once one becomes available they would call and have me to do a swap out. Of course that never happened. Secondly once I returned the vehicle, the agent grab the agreement number off my paper and finished assisting his customer, while I awaited the shuttle van. But never once walked me around the vehicle to inspect for damages. Thirdly I get a text message this morning informing me that I have went over my rental timeframe asking do I want to extend? When the vehicle was returned on yesterday. They need to upgrade!!!
About QEEQ: 8.0 /10

S.Sheer

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Jan 14, 2019
“Car was a disaster as was the service.”
About Easirent: 2.0 /10
Car was a disaster. Dirty, smelly, scrapped up, Poor maintenance, 2 tires needed 5-10lbs air each day. Counter staff unorganized, car turn around took almost 1 hr, and waited at airport for 1 hr to be picked up. Seats and interior so dirty we cleaned in ourselves and purchased blankets to sit on. Tank was near zero.

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