Poor service

United States

Reviewed: Sat, Feb 8, 2025

About Easirent: 2.0 /10

It took us over 2 hours to pick up the vehicle. Their location was far from what I expected. Service was poor. Staff was screaming when directing customer the instructions.

Reply by Qeeq:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.

Easirent

Harry Reid International Airport(LAS)

Las Vegas

United States

Medium SUV | Hyundai Santa Fe or similar

10-day rental

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“Never Again I will never ever try to rent anything from here. Worst experience ever”

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Terrible service as they refused to give me the promised 12 passenger van. The staff at the counter said they have the 12 passenger van but reserved for higher up people. And then the manager named Gordon lied and said they don’t have any 12 passenger van. I saw several 12 passenger van in the lot and took picture of it. This is a scam.