Terrible, would never rebook with Avis in Bloemfontein

Danike de jager

South Africa

Reviewed: Sun, Jan 12, 2025

About AVIS: 2.0 /10

It was a terrible experience, we had to pay in even though we paid the whole rental fee through QEEQ, the car we received was an “upgrade” from them but it was in fact smaller, dirty, smelled and had stains on the seats. They did not even find our booking and didn’t take our booking confirmation email from QEEQ as proof.

Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. In order to assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.

AVIS

Bloemfontein Airport(BFN)

Bloemfontein

South Africa

Economy | Volkswagen Polo or similar

2-day rental

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Cape Town Airport(CPT)

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South Africa

Reviewed: Thu, Feb 20, 2025

About AVIS: 10.0 /10

Overall, it's pretty good, but the car pickup process took quite a while. It took about 40 minutes to complete the procedures and another 20 minutes to pick up the key from the back. However, the return process was quick, and there were no unexpected charges. I forgot to bring my physical Chinese driver's license this time, but I successfully picked up the car using the translated version of my electronic driver's license from the 12123 app. Photos of the Chinese driver's license are not accepted, so I advise everyone to be mindful and always carry the physical driver's license whenever possible.

About QEEQ: 10.0 /10