Good Car Rental with helpful staff

The staff coordinated promptly upon arrival. The car pickup process took some time, but the return was very quick, about 10 minutes for the inspection. There was also a shuttle bus to the airport. Overall, the experience was good.

The overall service was good, and the vehicle inspection was thorough. Before departure, they reminded me about the type of fuel to use and suggested I double-check the vehicle and take photos as a record.

Staff at the airport entrance guided us to the rental office.

Some people say this company is not good, but I think it's quite decent. They did a quick inspection, mainly checking if the car doors were damaged by wind, which seems to be a frequent issue. After that, just handing over the keys and the process was done quickly.

The car felt like it had not been serviced in a long time. It was clearly quite old. The drivers window was broken, so when it was opened and closed it ended up breaking the window seal and allowing wind, snow and rain in. The drivers side brake light didn’t work when it was handed over (realised the second day) and the windscreen wipers should have been changed. Driving in Iceland we had to contend with snow and this car needed to be in far better condition than it was.

Fine - no issues.