Big company, the vehicle was in great condition, over 20,000 miles, and no issues throughout the journey.

I had initially reserved a van which I thought would come as a panel van without the bunch of passenger seats. However that wasn't the case, so the rep at the counter upgraded me to a F150 pickup as an alternative which was greatly appreciated.

I simply just love booking my car rentals with Easyrentcars.com.

The wait time actually meant we ran out of time to do what we had intended so it was disappointing from that perspective. However the process and car were outstanding.

The service at the counter was slow and not professional. Car I was given was not just very very dirty inside and out side but was making a noise. I told this to the lady when leaving the barrier but she only said fill out the form. Didn’t even speak proper English. I rented the car for 2 weeks and had to leave the Las Vegas. I got a headache driving the car. When I was back in alps Angeles I was told go to Burbank Airport Budget/Avis. When I went there I was refused a replacement and told off. I called Budget/Avis Number and I was told To call Recovery team. I said I am standing at on of your branche and the car is making a noise not broken down. I had to ask for the Manager to be heard. Then an Avis Manager at Burbank Airport helped me and changed my car to one that was much cleaner and with no technical issues. His name is Armon and truly a nice and friendly person.

No comments