Terrible counter staff.

The wait was long..to pick up n drop off. 1st the shuttle driver picked up a person n dropped them off before taking us to get our rental which was unacceptable. Get to the counter the gentleman was not friendly it was three of us waiting one person working and the person ahead of me had issues,it was late n I was tired. the car needed maintenance hard to drive I think it needed power steering fluid. I dropped off n it was two workers n I waited 30 minutes to just to return a key n sign..The Staff was not very friendly nor helpful..but for the price I guess u get what you pay for.

The car had a vibration when driving and was in need of service. I waited for 45 minutes to be picked up while every other rental car shuttle passed me by several times. This is the only rental company I have ever used where I had to provide my personal auto insurance policy information. This is another RIDICULOUS policy. I have a Sunpass account and ABSOLUTELY DID NOT appreciate being forced to pay Easyrent for Sunpass even on days i did not need one. Your toll and other policies are RIDICULOUS!! and reason enough for me NEVER to rent from Easyrent again.

Honestly speaking this place is some sort of a SCAM. I had clearly Third Party Insurance and Zero Excess included in my rental voucher, while it took a long time to release the vehicle. I had to seek easyrentcar's assistance. Luckily they were very helpful and have supported me during the process, so I got the car finally released. However, I'm sorry to type that but I can't recommend Easirent rental agency. They do not respect the booking conditions and, by the way, their cars are not in that good condition either.

Absolutely great. So I got a great price and great assistance when it was needed. I was surprised by the engagement that the booking agency had in resolving my problem. Five-star service.

6 am open was too late for shuttle transfer to airport

My car wasn’t ready and they didn’t have any for me to rent.