Planning to give 1000 dollars because they could take money from my bank account in case of damage.

The staff was quite friendly and didn't push too many promotions. Both the rental and return processes were simple, the car was in good condition, and the price was really cheap. Overall, very satisfied with this rental!

Chose to pick up the car at the airport and return it in downtown Melbourne. After leaving the airport, had to call the store to inform them and wait at the shuttle stop for a free ride.

There is no storefront at the airport, and I waited a long time, making several calls, even contacting the domestic rental website, before the free shuttle arrived. It wasted a lot of time, and I will never choose this company again. The deposit of AUD 1000 is higher than other companies, and it was only released a month after returning home. Additionally, my credit card was charged AUD 24.18 after returning, without any explanation or receipt. I rented cars from other companies twice before in Australia and never encountered such issues. It's terrible.

The service at the store catered to Chinese customers, though there were various pressures to add insurance. When picking up the car, the Indian woman was very impatient. The rental location is not at the airport; you need to find a shuttle bus at the terminal three bus stop to go to the rental company. However, the overall process was fairly smooth.

The car an Equinox, was very economical and the seats were just superb. No issues with the car.

Happy with booking process on line