The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!
Couldn't rent because I didn't have a translated document. A staff member, who seemed to be Filipino, was very bureaucratic and said the police would cause trouble, and insurance claims would be difficult, blah blah blah. In fact, it's not a big issue. There are many notarization companies that can handle this in 5 minutes with a phone call, but they didn't tell me. They only explained the company policies. I found a notary company on my own and sorted it out immediately. I've decided never to rent from National again.
The rental price for the child seat was too high. They charged 60 CAD for 7 days, but it was the cheapest type available in stores, costing only 24 CAD.
Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive. Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on National in Canada
Jay Maud
-
-
-
-
View more >Nelson Jerry
-
-
-
-
View more >Felix Hume
-
-
-
-
View more >A.Naval
-
-
-
-
View more >Dislike: N/A
R.A.
-
-
-
-
View more >Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...