Excellent rapport qualité prix !

Picking up the car was fairly convenient.

The rental company did not thoroughly inspect the car beforehand. Later, issues with the engine were found, but it was still drivable. Due to my lack of experience, I didn't communicate promptly. The company kept deducting repair fees, and there was no resolution after communicating.

Average

When picking up the car in Lyon, it was changed from automatic to manual without prior notice. After complaining, they swapped it for an automatic, but from a large MVP to a mid-sized one. There were other unclear issues, and when we repeatedly asked the staff, they were very impatient and even rude to my friend. We wanted to pay cash, but the staff said to pay upon return, only to find out at the Nice branch that they charged the credit card. Overall, a very poor experience.

Pathetic pick up experience. The designated pick up location was closed with a note that it is moved. We had to go to another location and wasted 2-3 hours ! The lady on the counter was extremely rude. The car was in bad condition !