Not great

Please see above, it was way below what I am used to experiencing with Budget.

Here's a comment you can use for Budget Car Rental: --- I’m extremely disappointed with my recent experience with Budget Car Rental at JFK Airport. Despite booking a car through QEEQ and paying in advance, I encountered several issues. The staff were unhelpful and rude, and I was informed that no cars were available upon arrival. After finally getting a vehicle, I was later hit with an unauthorized charge of USD 1202.39 on my credit card, despite being assured by customer service that there would be no extra fees for dropping off the car at a different location. I’ve tried to resolve this directly with your customer support, but I have yet to receive the refund that was promised. As a visitor from London, this entire experience has been incredibly stressful, and I’m now worried about additional charges on my credit card due to this error. This kind of service is unacceptable, and I would not recommend Budget to anyone based on my experience.

As I said before I ran into a lot of problems with my cars: - first car looked reasonable but discovered later that rubber of windshield whiper was loose (not practical since it rained a lot). Furthermore car notification that car needed a engine oil now. Had to swap car - second car less comfortable and after one day received a notification of engine malfunction. Had to swap cars again. However, closest Budget location was >60 miles away. Very inconvenient and time consuming - third car was fairly new and quite good. Budget representative tried to give me a Dodge Charger first which is not a SUV at all. Eventually after waiting I was offered a good car. At the end of my trip this car also gave a notification that engine oil change was due.

NA

Normal speed

There ware some issues, car was not very clean.

I had a delay in fly I was not sure if I will be able to pick-up at arranged time. Contacted easyrentcars, and they solved an issue in very coordinated and fast. That was impressive work!