No issues encountered.

Satisfied

The car rental company instructed us to check the car condition and inform them, but said there was no need to inspect the tires carefully. When we returned the car, a small cut was found on one of the tires. We informed them that we drove only on city roads and highways, where there was no chance for the tire to get cut. Still, the company deducted the repair fee from our deposit. Other companies usually hold a pre-authorization on the deposit, but they directly deducted £200 from our deposit. It feels like they are trying to make extra money through other means. Customer service never replies to emails. The return location is also hard to find.

Both pick-up and drop-off were very fast

I had an amazing experience with my last car rental from Enterprise, specifically with the Volvo XC90. The vehicle was in excellent condition and provided a comfortable ride throughout my trip. The standout aspect of my experience was the helpful staff, especially Iqbal, who went above and beyond to ensure I had a smooth rental process. Other members of the staff were also very accommodating and friendly, making the overall experience truly enjoyable. I highly recommend Enterprise for their top-notch service and well-maintained vehicles. Five stars!