Overall, it was a good experience. After all, they are a big company. The car we got was clean, though it wasn't a Ford Focus but a Kia. There was a note in the car saying it had been cleaned. There was a small paint chip on the car door, which we photographed when picking up the car. So far there haven't been any charges or disputes.

Insufficient staffing, very long wait times

The pickup location is very close, right across the street from the arrival hall, making it very convenient. The paperwork process is quick, but you need to find the car yourself in a large parking area. The car had over 20,000 miles on it, the condition was okay, but the model was relatively basic.

I booked a child safety seat, but the store's system couldn't find my reservation.

素早くレンタルできたので、とても良かったです。

とてもわかりやすくて使いやすいです。