Overall, it was a good experience. After all, they are a big company. The car we got was clean, though it wasn't a Ford Focus but a Kia. There was a note in the car saying it had been cleaned. There was a small paint chip on the car door, which we photographed when picking up the car. So far there haven't been any charges or disputes.

The GPS was completely useless, and they didn't offer a refund.

Yes, the car was as expected. All details were in place for a swift to problem check in, and an equally easy return. Fantastic 10/10, No complaints Nothing could have been better. Thank You

Booking was easy. We got a "Price Drop" which was a Very Nice & Unexpected Bonus. Smooth easy transaction Congratulations a job Very Well Done Thank you.

The staff at the counter were extremely slow, and not friendly. Waiting an hour and a half in line while other rental counters were moving quickly. Until a staff member that returned from her lunch break came and assisted in expediting the pick up process.