The vehicle was not in good condition, it had been in a collision before and had some damage. The mileage was also quite high. During the rental period, the car key suddenly stopped working, and after a lot of troubleshooting, it was discovered that the key battery was dead. Upon contacting the rental company Hertz, customers were asked to purchase and replace the battery themselves, which doesn't seem very reasonable. Overall, not very satisfied.

Excellent, I will choose them again next time

Hertz and QEEQ did not coordinate well! QEEQ's pickup form did not allow me to get the car. After spending two and a half hours, Hertz saw we had elderly and children, so they gave us a car first and then coordinated with QEEQ. However, the car they gave us was not the Toyota I rented. Overall, very unsatisfied.

Excellent experience

The service was excellent, but the car was old.